Privacy Policy
Effective Date: April 2026
FirstDown Technologies LLC ("FirstDown," "we," "us") respects your privacy. This Privacy Policy describes how we collect, use, and share information when you use the FirstDown platform and related services (the "Service").
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and authentication credentials via our authentication provider, Clerk.
Payment Information: If you subscribe to a paid plan, payment details are collected and processed by Stripe. We do not store your full credit card number on our servers.
Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and device information (browser type, operating system, IP address).
Communications: If you contact us via email or support channels, we retain the content of those communications.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process subscriptions and payments
- Send transactional emails (account confirmation, billing receipts)
- Respond to support requests
- Analyze usage patterns to improve our product
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Clerk (authentication), Stripe (payments), and Vercel (hosting) process data on our behalf under strict contractual obligations.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of non-essential communications
To exercise any of these rights, contact us at support@firstdown.pro.
7. Cookies
We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand usage patterns. You can disable cookies in your browser settings, though this may affect Service functionality.
8. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your CCPA rights, contact us at support@firstdown.pro.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Your continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy, please contact us at support@firstdown.pro.